ALL SALE ITEMS ARE FINAL SALE.
Processing, handling and packaging: 1-2 business weeks
Standard Delivery: 1-2 business weeks
Total Shipping Time: 2-4 business weeks (12-28 business days)
Please note: Shipping times may vary.
All order deliveries adhere to standard Postal service business hours. Therefore, orders will only be delivered during weekdays between the hours of 9-5pm and deliveries will not be made on the weekend and public holidays. Furthermore, it is important to ensure that your shipping address has been entered correctly with no spelling errors and valid information. Any errors can result in lengthy delays to delivery or your order being returned to Sender. We are not liable for any delays or issues that may arise as a result of an incorrect address and this includes delivery to a a wrong address due to an incorrect shipping address.
It is strongly recommended that you are present to sign for your delivery and ensure everything is within order where applicable. If you are unable to to be present at the time of delivery, we suggest utilizing various postal service options such as a PO box, delivery to your local postal office or having your order sent to a business address. We are not liable for any deliveries that may have been left at your front door or nearby vicinity nor are we liable for missed deliveries.
Important information - Separate packages
In some instances, an order may be split into separate packages for any of the following reasons:
– Weight limits per package. In order to provide Worldwide Shipping, we do have to think of the most innovative ways (such as the split an order into more than 1 package) to ensure that you receive your order as early as possible, while at the same time keeping the shipping costs to a reasonable limit.
– An item may be slightly back-ordered and shipped a little later than the rest of the items in an order.
– Because we are serviced by multiple warehouses, an order with multiple items may be shipped from different warehouses due to varying stock inventory between the warehouse.
Order Tracking -
Once your order ships out we'll send you an email with your online tracking information (if available) which you can use to track your package. If 7 business days have passed and you have not received this email from us, simply contact us at firstname.lastname@example.org and we'll check it out for you right away.
You can track your order here
Customs tax -
Some countries may require you to pay a customs tax in order to receive your order. We are in no way responsible to pay this tax and it is, therefore, the customer's duty to do so. Customs tax prices may vary in every country.